PRIVACY POLICY

Last updated: August 27, 2026

ProPixel places particular importance on the protection of your personal data
and to respect for your privacy.

This privacy policy explains what personal data may be
data processed when you use the propixel.be website, when you contact us
or when you place an order on our online store.

The processing is carried out in accordance with the General Data Protection Regulation
(“GDPR”) and applicable regulations.

1. DATA CONTROLLER

The person responsible for processing your personal data is:

ProPixel SRL
Company/VAT number: BE 0793 226 903
Address: Chaussée d'Anvers 403, 1000 Brussels, Belgium
Email: info@propixel.be
Telephone: +32 485 72 15 92

For any questions regarding the processing of your personal data,
You can contact ProPixel at the address
info@propixel.be .

2. PERSONAL DATA PROCESSED

Depending on your use of the site, ProPixel may process the following data, among others:

first and last name ;
e-mail address ;
telephone number;
billing address;
Delivery address ;
order-related information;
information needed for delivery;
information provided via contact forms;
data necessary for managing a customer account;
photographs, images, logos, files or other content transmitted as part of a custom order;
technical data necessary for the operation and security of the site;
information regarding your cookie preferences.

ProPixel limits data collection to what is necessary for the purposes concerned.

3. USE OF DATA

Your personal data may be used, in particular, to:

process and execute your orders;
prepare and personalize the ordered products;
organize the manufacturing and printing;
arrange the delivery;
manage payments;
to communicate with you regarding your order;
to respond to your requests;
manage your customer account;
to provide after-sales service;
manage complaints;
comply with legal, accounting and tax obligations;
to ensure the safety and proper functioning of the site;
manage cookies and similar technologies;
send commercial communications when permitted.

4. PHOTOS, IMAGES AND FILES PROVIDED BY THE CLIENT

For some personalized products, the customer can submit a photograph.
an image, a logo or a file necessary to complete the order.

This content may contain personal data.

They can be used and, when necessary, transmitted to a service provider
responsible for the manufacturing, printing or preparation of the ordered product.

The content is processed only to the extent necessary for the execution of the order.
and to the provision of the requested product.

The client is responsible for having the necessary rights and authorizations regarding
the content it transmits.

When a photograph depicts another person, the client must have the
necessary authorizations when required by applicable legislation.

5. LEGAL BASIS FOR PROCESSING

Depending on the purpose concerned, ProPixel processes your personal data on the basis of
one or more of the legal bases provided for by the GDPR.

Contract execution

The processing is necessary in particular to process your order and produce the product.
requested, arrange its delivery and provide after-sales service.

Legal obligation

Certain data may be processed or stored in order to comply with obligations
applicable legal, accounting, tax or administrative requirements.

Legitimate interest

Certain data may be processed when necessary for legitimate interests.
of ProPixel, in particular to ensure the security of the site, prevent abuse or defend its
rights, subject to respect for your rights and freedoms.

Consent

When processing is based on your consent, it is requested when necessary.

You can withdraw your consent at any time for the future.

Withdrawal of consent does not invalidate the lawfulness of the processing carried out
before this withdrawal.

6. DATA PROVIDERS AND RECIPIENTS

Some data may be transmitted or made accessible to service providers.
acting on behalf of ProPixel when necessary for operation
of the site or to the execution of an order.

This may include, in particular:

website hosting;
payment processing;
manufacturing and printing;
order preparation;
the delivery;
maintenance and technical services;
the services necessary for the operation of the shop;
communication or marketing services when their use is authorized.

The data transmitted is limited to what is necessary for completion
of the purpose concerned.

7. PAYMENTS

Payments made on the online store can be processed by
external payment providers, including Mollie .

The data required for payment can be processed directly by the
payment provider in accordance with its own terms and conditions and policy
confidentiality.

ProPixel does not ask its customers to provide their banking details.
complete by email.

8. DELIVERY

In order to allow the delivery of orders, certain information is required.
can be transmitted to the selected carrier or logistics provider.

ProPixel may use DPD as well as other carriers.
or logistics services depending on the order and its destination.

The information transmitted is limited to the data necessary for delivery.

9. COMMERCIAL COMMUNICATIONS

ProPixel may use your contact details to contact you regarding an order.
a request or a service requested.

Commercial communications are sent in accordance with applicable regulations.

When your consent is required, it is requested separately.

You can object to the use of your data for marketing purposes or
unsubscribe from marketing communications in accordance with the terms indicated.
in these.

10. PROMOTIONAL USE OF CREATIONS

For certain customized products, ProPixel may offer the customer authorization
optional allowing the use of the creation made as part of their order
for promotional purposes.

This authorization:

is optional;
is not necessary to place an order;
is not checked by default.

Refusal of this authorization does not prevent the execution of the order.

When this permission is granted, the use of the creation is limited
to the purpose for which the authorization was requested.

11. COOKIES AND SIMILAR TECHNOLOGIES

This site uses cookies and similar technologies.

Some cookies are strictly necessary for the operation of the site, in particular
for certain features of the store, shopping cart, and customer account,
security and preferences.

Other cookies may be used for statistical, analytical or marketing purposes.

When consent is legally required, these cookies or similar technologies
are only activated after obtaining the corresponding consent.

You can manage your cookie preferences using the device
Cookie management information is available on the website.

You can also modify or withdraw your consent when this feature
is available.

12. STATISTICAL AND MARKETING SERVICES

The site may use certain third-party services, including those that allow for measurement.
the use of the site or to offer certain communication features
or marketing.

When these services require consent, they are only activated after
obtaining the required consent.

The data processed in this context is limited to what is necessary.
for the purposes concerned.

13. DATA RETENTION

ProPixel retains personal data only for the necessary period.
for the purposes for which they are processed, as well as during the periods
possibly imposed by applicable legislation.

Certain order-related data may be retained in order to:

to track orders;
manage the guarantees;
respond to complaints;
comply with accounting and tax obligations;
defend the rights of ProPixel.

Data related to a customer account may be kept for the duration
necessary for account management, subject to applicable legal obligations.

Photographs and files submitted for order personalization
are kept for the time necessary to process and track the order,
subject to applicable legal obligations.

14. SECURITY

ProPixel implements reasonable technical and organizational measures
in order to protect personal data against, in particular:

unauthorized access;
the loss;
destruction;
the modification;
unauthorized disclosure.

Access to the data is limited to the people and service providers who need it.
for the intended purposes.

15. DATA TRANSFERS

Some service providers used by ProPixel may process personal data
outside the European Economic Area.

Where applicable, ProPixel ensures that international transfers
be carried out in accordance with the requirements of the GDPR and on the basis of a mechanism
legally recognized.

16. YOUR RIGHTS

In accordance with the GDPR and subject to the conditions and exceptions provided by
Under the applicable regulations, you have the following rights in particular:

right of access to your personal data;
right to rectification of inaccurate data;
right to erasure;
right to restriction of processing;
right to object to certain processing;
right to data portability where applicable;
right to withdraw your consent when processing is based on it.

Certain rights may be subject to the conditions and exceptions provided for by the regulations.

17. EXERCISE YOUR RIGHTS

To exercise your rights or obtain information regarding processing
Regarding your personal data, you can contact:

ProPixel SRL
Email: info@propixel.be
Address: Chaussée d'Anvers 403, 1000 Brussels, Belgium

ProPixel may request reasonable information to verify
the identity of the applicant when necessary to protect personal data.

18. COMPLAINT TO THE SUPERVISORY AUTHORITY

If you believe that your data protection rights have not been respected
If the conditions have been met, you can contact ProPixel to find a solution.

You also have the right to lodge a complaint with the authority.
competent control body in Belgium:

Data Protection Authority (DPA)
35 Rue de la Presse
1000 Brussels
Belgium

Official website:

autoriteprotectiondonnees.be

19. POLICY CHANGE

ProPixel may modify this privacy policy when it is
necessary, particularly due to the evolution of the site and the services offered
or applicable regulations.

The version published on this page is the current version.